For steps on how to replace items in the Instacart app or on our website, go to Adding instructions for specific items, replacements, or delivery. In item view, at the bottom of the screen, you'll have a +/- switch with an Add to Cart button to find the units. Tap the three horizontal lines in the top left-hand corner. Tap Change. To add or modify a tip after delivery. If you prefer not to replace an item, choose Dont Replace to get a refund instead. This is also an optional field. Indicates that the shopper has finished shopping and paid for the items. It's never happened before. Click Cart in the top right. On the website. f alcohol was not requested as part of the original order. To see items your shopper has already located. To configure the page or discuss alternative hosting arrangements, contact your Instacart representative. Adding a photo is optional but can help your shopper find the item. If the brand you picture doesn't match an in-store item, your Shopper may ask you for more details so they can pick a comparable product when they shop your order. I thought it was just a glitch at all he time. You may see ads above and below your items for Instacart Express; Instacart Express is a paid membership service that can provide yourself free delivery if you have delivery orders totaled over a certain amount. C Tap the Chat link at the top of the screen to let them know if you want to add items to your order or make other changes. If the item is EBT SNAP-eligible, you can change this charge to your EBT card after adding the item to your cart. Placing an order. Instacart Shoppers don't get aisle numbers in their list, and unless two items can be confused, don't mention the aisle number in this field. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. On the instant cart side they don't let you add more than $200 to the initial order. Cosco..for one person?? Instacart probably knows the best and closest location to pick up your order at, but you won't be able to specify which location it is, and won't be told exactly where you're shopping from. This is part of the onboarding process for an in-store shopper. Rescheduling a delivery. Keep in mind youll be refunded or charged for the difference in price for replacement items. Shop and pay online or in the Sam's Club app. Then tap, for EBT SNAP-eligible items after checkout on the, Enter the amount you want to charge to your EBT card. Click Add Promo or Gift Card. On a store's homepage, tap View More next to Buy It Again. Your delivery driver sees these instructions when they start heading your way. Once you favorite an item the button fills in green and says, Adding instructions for specific items, replacements, or delivery. If your item preferences change, make sure. I used Instacart for 2 months with no problems adding items after checkout, but now I can't add any once I checkout. These images are intellectual property of someone else, and Instacart will re-use them if necessary if they find it necessary to add the item to the database once found. % of people told us that this article helped them. Navigate to the top-left corner of the site on the Instacart app. Need to give your driver last-minute delivery instructions? Instacart Pickup. On a stores homepage, tap View More next to Buy It Again. Rescheduling a delivery. Authorization holds, recurring payments, and unknown charges. Use Next and Previous buttons to navigate If you have a white Instacart carrot icon on a green shopping bag, this is Instacart's Shopper app. At checkout, continue to the Say thanks with a tip page. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. You can track your order's progress and communicate with your shopper every step of the way using the Instacart app or website. You can log in with your email and passcode, or using Facebook or Google-connected login. Place an order on Instacart. That being said the best way is to text your shopper after they start the shop with the specific item or items you want and increase your tip by about a dollar per item. You can schedule delivery for as fast as an hour or for later in the day or week to fit your schedule. Items" button to a point where you'll see the screen become a list of Shopped items and a progress bar showing the 6-step process laid out in full. Tracking your order in progress. To create this article, volunteer authors worked to edit and improve it over time. Thanks to all authors for creating a page that has been read 15,409 times. The page contains the list of items, a map, the shopper's name, and delivery details. The delivery screen includes an estimated time of arrival and a map you can tap to follow the drivers progress. To redeem a gift card through the Instacart website. This article has been viewed 15,409 times. I waited a little while and refreshed the page again. to view items already found and changes like replacements and refunds. To avoid charges on your credit or debit card, replacements for EBT SNAP items must be. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. items: Array: The items in the order. If you have notifications turned on, you'll also receive a notification. 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