We were given examples of learning from incidents that had led to changes to improve the service. Service changes and improvements took place as a result of these governance processes. We have a service-user run caf and shop. Staff also understood safeguarding procedures and reporting of incidents was embedded practice. E9 5TD Whilst achieving targets for assessments and diagnosis for memory clinics were being robustly tackled with action plans in place, there was still work to do to consistently provide a responsive service especially across the Bedfordshire teams. Good The wards were fully staffed and there were enough staff to meet the needs of the patients. Suspended ratings are being reviewed by us and will be published soon. we have taken enforcement action. We have therapeutic groups that are led by or facilitated by service users and we have a range of Peer Support Workers who are paid members of staff whose own lived experience helps them to help others receiving care. Visit the Career Advice Hub to see tips on interviewing and resume writing. He has an interest in Healthcare Governance, having led on Clinical Audit within the forensic service for many years. spoke with 10 senior members of staff including the head of forensic services, the head of nursing and associate clinical director for safety and security, the associate clinical director for therapies and recovery, the head . The services were well led. The Trust serves a diverse area namely: Bedfordshire, Luton and East London (Newham, City and Hackney and Tower Hamlets). Staff used the national early warning score and escalated concerns to medical staff when required. Over the years, Day has worked in inpatient secure mental health services, varying from low, medium and high security. Overall rating for this core service Good because: The treatment rooms where medication was stored were too hot. Examples of this included reductions in violence and aggression through the introduction of more activities and allowing patients to keep their own mobile phones. Above all it is based on the relational understanding we have. We no longer support Internet Explorer 11. Referrals increase your chances of interviewing at East London NHS Foundation Trust by 2x. Managers recognised the importance of consulting with staff in the development of services. Let's make care better together. There was a governance structure that enabled managers and senior managers to appropriately monitor and review the quality of service provision. Borough based multidisciplinary teams include RCs, Social Workers, CPNs, Psychologists, OTs, Family Therapists, Drugs and Alcohol Practitioners, Peer Support Workers and Carer Peer Support Workers. East London NHS Foundation Trust Staff reported to us that they had confidence in their leadership, who they found responsive, and that members of the executive team were visible. All the patients we spoke with were positive about staff and said they treated them with respect. There was good multi-disciplinary working and inter-agency working. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Senior managers visited the wards and attended ward team meetings. He went on to hold various local authority management roles and continued practicing as an Approved Social Worker, until transferring to the NHS, when NHS and Local Authority Mental Health services in Bath & North East Somerset integrated in 2001. Service Users are key members of a number of our Quality Improvement Projects and run courses at our popular Recovery Colleges. Browser Support At the heart of service delivery is the patient's . Staff had a good understanding of the different cultural needs and backgrounds of patients. She joined the Trust in 2016 from her role as Associate Director, Mental Health and Integrated Care Commissioning, for the Bedfordshire Clinical Commissioning Group (CCG). Through partnership with social care, the voluntary sector and most critically co-production with those with lived experience, the experience of mental health care for thousands of adult service users and hundreds of staff within the ICS will be greatly enhanced. We are delighted that our service users contribute to management of the unit through the User Involvement Group. 5 February 2016, Download full inspection report for Forensic Services Directorate - PDF - (opens in new window), Published the service is performing well and meeting our expectations. In one team there were two bi-lingual support workers who spoke the primary community language. There were robust child safeguarding systems. There was a risk that this would limit patients access to NICE recommended therapies such as cognitive behaviour therapies and family interventions. The information supported the management of the services and was accurate and in an accessible format. Conseiller(re) aux affaires lectroniques, Treasury Management Technical Coordinator, Salesforce Lightning -Manager - Bangalore, Travel Nursing - Cath Lab RN - $3,997/week - $4,161/week, See who East London NHS Foundation Trust has hired for this role, Newport News Shipbuilding, A Division of HII. Each report covers findings for one service across multiple locations, Caring for people whose rights are restricted under the Mental Health Act. Quality Commission (CQC) is the independent regulator of health and social care in England. The trust provides the following mental health services, which we did not inspect this time: The trust also provides the following community health services, which we did not inspect at this time: The trust also provides GP services, which we did not inspect at this time. Staff went the extra mile to care for patients in a holistic and person centred way. Quality improvement work had been used to reduce the number of patients acquiring a grade 2, 3 and 4 pressure ulcer whilst using the service. Some wards in Luton and Bedfordshire were large and above the recommended number of beds on an acute ward of 16. He has spent his working life in Adult mental health services. Ravi has also worked extensively in Higher Education, both as an academic teacher and clinician, and continues to be involved in training and education. East London NHS Foundation Trust There was good understanding of the different cultural needs and backgrounds of clients. Processes for the safe administration of medication were in place. Staff were proactive in identifying trends amongst the young people they worked with and were working collaboration with other agencies to ensure that emerging needs were met. By clicking Agree & Join, you agree to the LinkedIn. At least one standard in this area was not being met when we inspected the service and These are the cookies that help certain non-essential functionalities on our website. Staff reported incidents appropriately and in a timely manner. Again, please use the contact details above if you do not know who to get in touch with. We saw evidence of this in care planning and meetings which were in place to ensure that the patient voice was heard. Find out how we can provide support and contact the service is performing badly and we've taken enforcement action against the provider of the service. In some areas, the person being referred was contacted by telephone within four hours. Staff reflected the trust values and vision. A chief digital officer had been appointed, a digital strategy was in place and work to improve the connectivity of teams and wards was underway. One patient described how staff went the extra mile when they were unwell. There was good evidence of learning and improvements following incidents both within ELFT and in other trusts. Day qualified as a Mental Health Nurse in 2003. Get notified about new Consultant jobs in London, England, United Kingdom. An example of innovative co-production was the development of the service user accreditation scheme where service users had developed standards and 50-60 people had been trained to assess the services provided by the trust. Staff told us that they felt proud to work for the trust and we heard many examples of how they put the people who use services at the centre in their work. information. We spoke with staff at all levels through the wards and departments we visited and the overwhelming positive feedback about the trust as an employer we received was exceptional. Your information helps us decide when, where and what to inspect. The team had provided training to the school. We chose these two core services as we knew there had been some challenges including serious incidents and we wanted to see how the trust had responded and if high quality care and treatment had been maintained. Find out more about the trust, what we do and how we do it. Sign in to save Senior Clinical/Counselling/Forensic Psychologist at East London NHS Foundation Trust. Any other browser may experience partial or no support. We may not always get things right in our communication with you. We observed interactions between staff and patients that were consistently caring, respectful, responsive and included both practical and emotional support. They could also contribute ideas through a regular group to improve the service and these were being implemented. Some staff were not aware of the term duty of candour although they were able to describe how they applied this in practice. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. is run by This enabled patients and their carers to experience a more joined up service. WELCOME TO East London NHS Foundation Trust We provide a wide range of mental health, community health, primary care, wellbeing and inpatient services to young people, working age adults and older adults across the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. Staff were consistently caring and showed warmth, kindness and respect to patients and their carers. 105 London Road also had a spiritual kindle for patients to read scriptures on. This button displays the currently selected search type. Take look at our most recent recruitment campaigns: Take a look at our career opportunities available across the Trust. People participation had extended since the last inspection and we heard of many examples where co-production was taking place. He has completed post-graduate qualifications in mental health as well as the Nye Bevan Programme delivered through the NHS Leadership Academy. Psychological therapies were available and psychological approaches formed part of the daily professional practice of nurses. the service isn't performing as well as it should and we have told the service how it must improve. This includes those who have been assessed as posing risk of harm and require further assessment, this includes ongoing psychiatric assessment, formulation and treatment. View more Profession CBT Therapist / Other Grade Band 6 Contract Type Permanent Hours Full Time. During this inspection we spoke with 47 patients and 11 relatives of patients. Michelle lives in and has detailed knowledge of Bedfordshire. there are some services which we cant rate, while some might be under appeal from the provider. there are some services which we cant rate, while some might be under appeal from the provider. Telephone number 020 8510 2003 020 8510 2005 020 8510 2006 Medical Records can be contacted on: 020 8510 2159/58 Information for Visitors guidance and other literature that you may find useful. There was good use of outcome measures to monitor if services were effective. Staff also had opportunities for career progression. Friday 9am 5pm. On arriving in the UK and settling in Bristol, he trained as an Approved Social Worker. Effective governance processes were in place. The City and Hackney Autism Service offers diagnosis, brief interventions and advice to adults living in City and Hackney who have not had a previous diagnosis of Autism Disorder. There was a governance structure that enabled managers and senior managers to appropriately monitor and review the quality of service provision. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Staff were flexible and responsive to support patients to engage with their services. the service is performing exceptionally well. The building was modern and there were various outside spaces which all young people could access. The East London Community Forensic Service (ELCFS) is seeking a Senior Clinical/Counselling/Forensic Psychologist to join our multidisciplinary team. Staff were doing this in their own time. Information supplied by East London NHS Foundation Trust. The Luton wards were too warm. 26 June 2018. It was reported that call bells were responded to appropriately and night staff were also responsive. Prior to this she led Bristol's Drug Strategy team for 3 years. Patient and carer information, including details of our services and where we provide care. At any given time we have as many as 20 active projects running in Forensic Services, receiving support from dedicated advisors, coaches and sponsors. Staff told us that leave defined as within the ward boundary also included the local shop which was more than five minutes walk away and outside the boundary of the premises. In most cases the trust had gone the extra mile to ensure this was done in a manner which made a positive impact on people who use services and staff working for the trust. The target time for teams to respond to referrals was 24 hours in 80% of referrals. We provide mental health, community and primary care services in East London, Luton & Beds. This included joining staff at the end of a shift to reflect on how this had gone. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Staff understood and implemented trust safeguarding procedures. A team who work in partnership with the In-reach lead nurse to prevent unnecessary admission to hospital. Using Section 17 Leave outside the hospitals is a fundamental part of service users preparing themselves for life in the community. How you can become a member, our Council of Governors, People Participation (PP) and volunteering opportunities. Details of all healthcare services provided by our Trust, including contact details and conditions treated. Our Specialist Community Forensic Teams work across the seven boroughs of North East London providing care to those who are moving on from secure inpatient services. This was connected to the Black Lives Matter movement and the work being done by the trust to improve staff well-being. Staff really valued working for the trust and there were different ways in which the trust engaged with staff including their participation in focus groups. The children and young people services (CYP) had good processes for reporting and learning from incidents. Staff, patients and carers all felt appropriately engaged. CAMHS teams used learning from national inquiries to make improvements. There was good evidence of patient and carer involvement in all aspects of their own care including the development of their care plans. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. There was a clear system for rating the risk patients presented and this was reviewed every day. the service is performing badly and we've taken enforcement action against the provider of the service. . Changes were made as a result of this input. Based on 1 salaries posted anonymously by Midlands Partnership NHS Foundation Trust Forensic Social Worker Iii employees in Kettering, England. His work has spanned both clinical and non-clinical areas, including quality and performance and leadership of a complex clinical system evaluation. There was scope for some improved recording of patient information, for example risk assessments and restraint, although the care practice was safe.